Gen is the rare professional who brings warmth and empathy combined with steely focus and advocacy for her client. We could not have been better supported through a particularly challenging time. Her knowledge of the market and comprehensive research was enhanced by her creative marketing approach, resulting in an amazingly quick and relatively painless selling experience. Having moved multiple times, Gen is by far the best in the business.
We didn’t have an agent at first and we just loved a unit and asked Redfin to set us up with someone. We expected to get someone to show us the unit and walk the necessary steps to get us to close. What we got was so much more. Gen was there every step of the way, usually 5 steps ahead of us (and I find myself to be a proactive person). She advocated for us throughout the whole process by writing letters to sellers, emailing banks, and negotiating with lawyers to make sure we were taken care of. If I couldn’t print something she did and hand-delivered it. If I wasn’t in the area to get something signed, I sent it to her and she did it and coordinated with the remaining parties. She is the sole reason we h…We didn’t have an agent at first and we just loved a unit and asked Redfin to set us up with someone. We expected to get someone to show us the unit and walk the necessary steps to get us to close. What we got was so much more. Gen was there every step of the way, usually 5 steps ahead of us (and I find myself to be a proactive person). She advocated for us throughout the whole process by writing letters to sellers, emailing banks, and negotiating with lawyers to make sure we were taken care of. If I couldn’t print something she did and hand-delivered it. If I wasn’t in the area to get something signed, I sent it to her and she did it and coordinated with the remaining parties. She is the sole reason we have our first home. I cannot recommend Gen enough!
We worked with Gen in both the sale of our condo and the purchase of our new house. I think the fact that we chose to work with her for both transactions is a telling demonstration of how we feel about Gen (and her team). The sales process of our condo was smooth, and we felt at every stage that we were in very good hands. So when the time came to begin looking for a single-family home, it was natural that we work together again. Just as before, Gen had everything under control, every step of the way. The final result was a home we love, in the price range we were comfortable with. I can say without hesitation that working with Gen is an absolute pleasure, and if we find ourselves back in the market, she …We worked with Gen in both the sale of our condo and the purchase of our new house. I think the fact that we chose to work with her for both transactions is a telling demonstration of how we feel about Gen (and her team). The sales process of our condo was smooth, and we felt at every stage that we were in very good hands. So when the time came to begin looking for a single-family home, it was natural that we work together again. Just as before, Gen had everything under control, every step of the way. The final result was a home we love, in the price range we were comfortable with. I can say without hesitation that working with Gen is an absolute pleasure, and if we find ourselves back in the market, she will be our first and only call.
Gen has done it again just sold my second home when I finally decided to retire out of state. She is phenomenal. I felt as if she welcomed me into her family. I felt like she literally held my hand thru out the entire sale. First, she arranged amazing pictures, 3D virtual tours everything. She has an amazing attorney who is part of her team who is super efficient and with a friendly welcoming personality. Within one day buyers were viewing my home and sold within a month even started a bidding war. She has an amazing eye for staging which was super helpful. I honestly could not have done it without her. I love her and consider her part of my extended family. I am seriously in her debt, god bless you, Gen.
We listed our townhouse for sale in Norwalk, CT with Gen. She was amazing! She is super quick to answer emails and texts, and is always available, which is something you really need in a broker, especially these days! We sold the townhouse, for the above asking price, thanks to her advice! Once we sold out the townhouse, we started looking for another home in the area and asked Gen again to help us. We are happily sitting in our new home in East Norwalk, CT, and couldn't be happier. The seller didn't have a broker so Gen took the reins and did the entire deal herself, without complaints or extra fees. We just love Gen and would recommend her for all your real estate needs! Thank you, Gen!
Gen helped us with a very difficult transaction. It was both the sale of the current place and the purchase of a new one. There was a contingency, a Hubbard clause, a short sale, and more all happening at once. It all looked daunting and impossible, but Gen really made the process enjoyable, clear and all went smooth. I admit I am not the easiest "client" but she dealt with my craziness, kept me calm and I am more than happy with the service she provided. To be fair I wanted to give 5/5 stars for every section but I feared that no one would actually read the review. I highly recommend it here. In fact, I recommended her to my neighbor and she sold that place too.
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